Certificate II in Workplace Skills


This qualification reflects the role of individuals in a variety of entry-level Business Services job roles. 

 This qualification also reflects the role of individuals who have not yet entered the workforce and are developing the necessary skills in preparation for work. 

 These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision. 

Course structure

To successfully complete this qualification, you must complete a total of 10 individual units of competency. Including: 

  • 5 core units; plus 
  • 5 elective units 

 Units of competency suitable for students to complete will vary depending on the chosen method of course completion and the suitability of the units based on individual student circumstances. 

To find out more about this qualification and the options of elective units, please contact Australian Training Plus and speak with a Training Specialist.  

Course Code:
BSB20120 Certificate II in Workplace Skills

Delivery mode:
Online or Workbook base delivery.  

Available as New Entrant Traineeship and Fee for Service student. 

Course Fees:
There are currently a range of NSW Government Subsidies available through Smart & Skilled funding. Based on your circumstances, student fees are calculated individually. It is best to contact Australian Training Plus to discuss your options and eligibility for funding opportunities. .