This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.
The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.
Course Structure
To successfully complete this qualification, you must complete a total of 13 individual units of competency. Including:
Units of competency suitable for students to complete will vary depending on the chosen method of course completion and the suitability of the units based on individual student circumstances.
To find out more about this qualification and the options of elective units, please contact Australian Training Plus and speak with a Training Specialist.
Upcoming Course Dates
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Course Code:
SIR30216 Certificate III in Retail
Delivery Mode:
Online or Workbook base delivery. Available as New Entrant Traineeship and Fee for Service student.
Course Fees:
There are currently a range of NSW Government Subsidies available through Smart & Skilled funding. Based on your circumstances, student
fees are calculated individually. It is best to contact Australian Training Plus to discuss your options and eligibility for funding
opportunities.