This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others.
This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
Individuals with this qualification are able to perform roles such as frontline team member, customer service assistant and point-of-sale operator.
Job roles vary across different industry sectors and may include
Pathways from the qualification:
5 elective units, consisting of:
Sample Training Plan:
Below is a sample unit list.
Upcoming Course Dates
New Entrant Traineeship
Price on application.
This course may be subsidised under NSW Smart and Skilled